legal notice

PUBLISHER

The website https://www.21foch.fr/ and https://www.markus.fr (hereinafter referred to as the “Site”) is published by BOCEVA HOTEL SARL, a company incorporated under French law, registered in the Angers Trade and Companies Register under number 932 759 970, with share capital of €30,000.00 and registered office at 21 Boulevard du Maréchal Foch – 49100 Angers – FRANCE ; phone number +33 (0)2 30 31 41 00.

Access to the Site and use of its content are subject to the terms of use described below. By accessing and browsing the Site, you accept the following terms and conditions without reservation: The Site is hosted by PlanetHoster, located at 4416 Louis-B.-Mayer – Laval, Quebec – Canada H7P 0G1. Telephone number: +33 1 76 60 41 43

INTELLECTUAL PROPERTY

The Site as a whole, as well as each of its component elements (notably texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code and by any other applicable international legislation.

BOCEVA HOTEL is the only party entitled (directly or through licenses or authorizations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.

The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or broadcasting for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes, is strictly forbidden. Violation of these provisions exposes its author to the penalties provided for both by the French Intellectual Property Code, in particular for infringement of copyright and trademark rights, and by the French Civil Code in terms of civil liability.

The creation of any hypertext link to any of the web pages or elements comprising the Site is prohibited without the prior written authorization of BOCEVA HOTEL, which authorization may be revoked at any time. BOCEVA HOTEL has no control over any content, website or other hypertext link leading to the Site or to any of its component parts, and therefore declines all responsibility (in particular, editorial responsibility) for access to these sites and their content.

Photos: Franck Anderson and Markus ©

AVAILABILITY OF THE SITE

BOCEVA HOTEL makes every effort to keep the Site permanently accessible, but is under no obligation to do so. BOCEVA HOTEL may therefore interrupt access to the Site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or information to Internet users, and BOCEVA HOTEL may not be held liable for the consequences of such interruptions, either to Internet users or to any third party.

Furthermore, BOCEVA HOTEL shall not be held liable if Internet users are unable to access all or part of the Site due to any technical defect or problem, including but not limited to :

  • Internet network failure and/or congestion,
  • failure of Internet service providers,
  • human or electrical error,
  • any malicious intervention,
  • software or hardware malfunctions,
  • force majeure.

CONSUMER OMBUDSMAN

After contacting the hotel’s customer service department, and in the absence of a satisfactory response within one month, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details are given below:

Médiation Tourisme et Voyage
BP 80 303
75 823 Paris Cedex 17
FRANCE
www.mtv.travel

The customer is free to decide whether or not to seek mediation.
In the event of recourse to mediation by Hotel Markus, the customer is also free to accept or refuse recourse to mediation.

Once the mediator’s decision has been rendered, each party is free to accept or refuse the solution proposed by the mediator.

DISPUTE RESOLUTION

The customer may, if he so wishes, use the online dispute resolution service (RLL) offered by the European Commission in accordance with Article 14.1 of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of May 21, 2013. This platform can be accessed at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR . Recourse to mediation is an alternative mechanism that does not constitute a prerequisite for taking legal action.

RIGHT OF WITHDRAWAL

No right of withdrawal (hosting services) :
In accordance with article L. 221-28 12° of the French Consumer Code, customers are reminded that they have no right of withdrawal under article L. 221-18 of the French Consumer Code for accommodation services.

RESPONSIBILITY

BOCEVA HOTEL makes every effort to ensure that the information published on the Site is accurate and up-to-date, and reserves the right to modify the content of the Site at any time without notice.

However, BOCEVA HOTEL cannot guarantee the accuracy, precision and completeness of the information made available on the Site, which information constitutes neither a guarantee nor a commitment on the part of BOCEVA HOTEL with respect to the Internet user. In particular, BOCEVA HOTEL shall not be held liable for :

  • any imprecision, inaccuracy or omission in said information ;
  • any damage resulting from computer intrusion by a third party leading to modification of said information;
  • and, more generally, for any damage, direct or indirect, whatever the cause, origin, nature or consequences, linked to access (or the impossibility of accessing the Site), to the content, to the use of the Site and/or to the credit given to any information coming from the latter.